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February 13, 2021
 
 

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Test Name : ITIL Service Capability Operational Support and Analysis
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ITILSC-OSA exam Format | ITILSC-OSA Course Contents | ITILSC-OSA Course Outline | ITILSC-OSA exam Syllabus | ITILSC-OSA exam Objectives


Exam Type : Multiple choice examination questions
Number of Questions : Eight questions per paper
Passing Marks : 28 marks required to pass (out of 40 available) - 70%
Time : 90 minutes duration
Closed book.

The ITIL Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a freestanding qualification but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The ITIL Certificate in Operational Support and Analysis is intended to enable the holders of the certificate to apply OSA practices in resolution and support of the service management lifecycle and specifically in the following key ITIL process, role and function areas:
• Event management
• Incident management
• Request fulfilment
• Problem management
• Access management
• Service desk
• Technical management
• IT operations management
• Application management

Learning Unit OSA01: Introduction to operational support and analysis
Blooms Level 2 Objectives – Full understanding of Operational Support and Analysis (OSA) terms and core concepts.
• The value to the business of OSA activities
• The lifecycle within the OSA context
• Optimizing service operation performance.
Learning Unit OSA02: Event management
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of event management principles, techniques and relationships and the application of them to the operation of effective service solutions.
• The event management process inclusive of its design strategy, components, activities and operation including its organizational structure, as well as any interfaces with other processes
• Efficient event management and provision of examples showing how it is used to ensure service quality within OSA
• The benefits and business value that can be gained from event management. Learning Unit OSA03: Incident management Blooms Level 4 Objectives – The knowledge, interpretation and analysis of incident management principles, techniques and relationships and the application of them to the support and operation of effective service solutions.
• The incident management process inclusive of its components, activities and operation including its organizational structure, as well as any interfaces with other processes
• The measurement model and the metrics that would be used to support incident management within OSA practices
• The benefits and business value that can be gained from incident management. Learning Unit OSA04: Request fulfilment
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of request fulfilment principles, techniques and relationships and the application of them to the support and operation of effective service solutions
• The request fulfilment process inclusive of its components, activities and operation including its organizational structure, as well as any interfaces with other processes
• The measurement model and the metrics that would be used to support incident management within OSA practices
• The benefits and business value that can be gained from request fulfilment as related to OSA.
Learning Unit OSA05: Problem management
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of problem management principles, techniques and relationships and the application of them to the support and operation of effective service solutions.
• The end-to-end process flow for problem management inclusive of problem analysis techniques, error detection, components, activities and operation including its organizational structure, as well as any interfaces with other processes
• A measurement model and the metrics that would be used to support problem management within OSA practices
• The benefits and business value that can be gained from problem management.

Learning Unit OSA06: Access management
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of access management principles, techniques and relationships and the application of them to the support and operation of effective service solutions.
• The end-to-end process flow for access management process inclusive of components, activities and operation including its organizational structure, as well as any interfaces with other processes
• A measurement model and the metrics that would be used to support access management within OSA practices
• The benefits and business value that can be gained from access management as related to OSA. Learning Unit OSA07: The service desk
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of service desk principles, techniques and relationships and the application of them to the support and operation of effective service solutions.
• The complete end-to-end process flow for the service desk function inclusive of design strategy, components, activities and operation, as well as any interfaces with other processes or lifecycle phases
• The service desk validation components and activities (e.g. service desk role, organizational structures, challenges, issues safeguards, etc.) and how these test components are used to ensure service quality within OSA
• A measurement model and the metrics that would be used to support the service desk function within OSA practices.
Learning Unit OSA08: Functions and Roles
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of OSA principles, techniques and relationships and the application of them to the support and operation of effective service solutions
• The end-to-end process flow for OSA functions (i.e. technical management, IT operations management, and applications management) inclusive of design strategy, objectives, components, activities, roles and operation including its organizational structure, as well as any interfaces with other processes
• The roles within each OSA process and generic roles
• The benefits and business value that can be gained from functions as related to OSA.
Learning Unit OSA09: Technology and implementation considerations
Blooms Level 4 Objectives – The knowledge, interpretation and analysis of technology and implementation and the application of them for the effective management of OSA.
• Technology requirements for service management tools and where/how they would be used within OSA for process implementation
• What best practices should be used in order to alleviate challenges and risks when implementing service management technologies

Exam Objectives | exam Outline
Candidates can expect to gain competence in the following areas upon successful completion of the education and examination components related to this certification:
• The value to the business of OSA activities
• How OSA activities support the service lifecycle
• Optimizing service operation performance
• How the processes in OSA interact with other service lifecycle processes
• How to use the OSA processes, activities and functions to achieve operational excellence
• How to measure OSA
• The importance of IT security and its contributions to OSA
• Understanding the technology and implementation considerations surrounding OSA
• The challenges, critical success factors (CSFs) and risks associated with OSA
• Specific emphasis on the service operation lifecycle processes and roles included in:
o Event management, which defines any detectable or discernible occurrence that has significance for the management of the IT infrastructure or the delivery of an IT service
o Incident management, which has the capability to bring services back to normal operations as soon as possible and according to agreed service levels
o Request fulfilment, which fulfils a request providing quick and effective access to standard services which business staff can use to Strengthen their productivity or the quality of business services and products
o Problem management, which prevents problems and resulting incidents from happening, eliminating recurring incidents and minimizing the impact of incidents that cannot be prevented
o Access management, which grants authorized users the right to use a service while preventing access to non-authorized users.
• Operational activities of processes covered in other lifecycle stages such as:
o Change management
o Service asset and configuration management
o Release and deployment management
o Capacity management
o Availability management
o Knowledge management
o Financial management for IT services
o IT service continuity management.
• Organizing for service operation which describes roles and functions to be performed within the service operation and support such as service desk, technical management, IT operations management and application management.



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Exin Operational PDF Questions

PDF options Inc (PDFS) this fall 2020 profits call Transcript | ITILSC-OSA exam braindumps and Practice Test

a close up of a logo: PDF Solutions Inc (PDFS) Q4 2020 Earnings Call Transcript © offered by The Motley idiot PDF options Inc (PDFS) q4 2020 revenue name Transcript

PDF solutions Inc (NASDAQ: PDFS)

CONSTELLATION brands, INC.

this fall 2020 earnings name

Feb 18, 2021, 5:00 p.m. ET

Contents:
  • organized Remarks
  • Questions and answers
  • name participants
  • organized Remarks:

    Operator

    good day, girls and gents, and welcome to the PDF solutions Inc. conference name to focus on the business's economic results for the Fourth Quarter and the year Ended December 31, 2020. As a reminder, this conference is being recorded.

    i will now turn the call over to Joe Diaz of Lytham partners. Joe?

    this text is a transcript of this convention call produced for The Motley idiot. whereas they strive for their foolish surest, there may be mistakes, omissions, or inaccuracies during this transcript. as with every their articles, The Motley fool does not assume any accountability on your use of this content, and they strongly inspire you to do your own research, together with listening to the call yourself and studying the enterprise's SEC filings. Please see their terms and conditions for extra particulars, including their mandatory Capitalized Disclaimers of legal responsibility.

    Motley idiot Transcribers has no position in any of the stocks mentioned. The Motley idiot has no place in any of the stocks mentioned. The Motley idiot has a disclosure coverage.

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    Joe Diaz -- Lytham companions LLC, Managing partner

    thank you, Laurie, and thanks all of you for joining us on today's call. They admire your time and your ongoing pastime in PDF options. as the operator indicated, my identify is Joe Diaz. i'm a Managing associate of Lytham companions. we're the Investor relations consulting company for PDF. in case you don't yet have a copy of ultra-modern press liberate, it be accessible on the enterprise's web page at www.pdf.com.

    one of the crucial statements made all over the route of this convention call will be ahead-looking within the that means of the private Securities Litigation Reform Act of 1995, together with statements related to PDF's future fiscal consequences and performance, increase charges and demand for its options. PDF's specific consequences could range materially. make sure to seek advice from the area entitled possibility components on the business's Annual file on form 10-k for the fiscal yr ended December 31, 2020 and equivalent disclosures in subsequent SEC filings. The forward-looking statements and hazards stated on this convention name are in response to suggestions obtainable to PDF nowadays. The company assumes no duty to replace them.

    With that referred to, i would like to introduce John Kibarian, PDF solutions', President and Chief government Officer, who should be adopted via Adnan Raza, government vp and Chief economic Officer. Upon the conclusion of management's remarks, they can open the demand your questions.

    Let me now flip the name over to John Kibarian, President and CEO of PDF solutions. John?

    John Kibarian -- President & Chief govt Officer

    thank you for joining us on brand new call. in case you haven't already seen their salary press free up and management report for the fourth quarter and the full 12 months, please go to the buyers section of their website, the place each and every has been posted.

    As they head into 2021, we've established the components enabling the next step in the evolution of PDF solutions. They continue to extend Exensio, their real-time analytics platform that connects sables and device agencies, with the foundry verify and assembly suppliers to enable the trade to maximise the yield, quality and manufacturing productiveness.

    nowadays, i will summarize the growth they made in this fall and all of 2020, what their perspective of the atmosphere is and their expectations for 2021. They went into the yr carrying on with their multiyear transition of the enterprise. just a number of years in the past, nearly all of their salary and gains were derived from providing their integrated yield ramp answer to foundries, who were ramping the subsequent node.

    In 2020, their business turned into primarily featuring an analytics platform to a community of customers that permit them to optimize yields reliabilities and operations during the manufacturing lifestyles cycle.

    entering the year, pre-COVID, they anticipate persisted adoption of their options for main-area customers and measured growth in the adoption of their huge facts version of Exensio via the cloud. Now with the improvement of hindsight on their 2020 performance, they see that the transition to analytics mainly on the cloud, accelerated past their expectations remaining year, with a leading-part characterization IYR solutions underperformed.

    Our 2020 bookings have been up over two and half times 2019. The fastest-growing element of bookings became Exensio via the cloud, which represented the vast majority of the seven and eight determine Exensio contracts signed within the year. Given the gigantic measurement of those contracts, smartly over half, the Exensio bookings on a greenback basis, look for shoppers who chose Exensio by way of the cloud.

    Our company on the cutting edge for yield ramps characterization and DFI become lumpy and smaller than they anticipated for the year. With DFI, they proceed to work on consumer workflows that require points within the product to conclude this yr on a broader purposes and company probability.

    In q4, both greatest offers within the quarter had been once again for Exensio via the cloud. As become the case within the first three quarters of the 12 months, contracts associated with supplying characterization answer on a number one-facet have been weaker or slipped. typical for 2020, their bookings passed their targets for the year, because of effective Exensio income that greater than offset weaker characterization income.

    Exensio specifically by way of the cloud tended to have three to five-year contract intervals or their characterization contracts tended to be shorter in duration. The income did not grow as quick in 2020 as the bookings. That said, PDF is positioned for gigantic enterprise boom in 2021 as they benefit from the effective bookings -- 2020 bookings, predict to transform a few a hit customer demos and pilots, undertaken in closing year.

    In 2020, they competed two -- they accomplished two crucial strategic initiatives to extend Exensio from being a device that agencies use to investigate facts to being a platform that allows agencies to share their skills and means.

    the primary of those initiatives become their partnership with Advantest. The 2d turned into the Cimetrix acquisition that enabled us to immediately attain a large number of equipment companies, many of whom have equivalent wants as Advantest to share their domain skills with their customer base.

    The aggregate is greater than, additive, as their relationship with these corporations is enhancing Exensio's value for their foundry fabless equipment and OSAT shoppers. The Advantest partnership become introduced in Q3. via licensing Exensio, Advantest become in a position to accelerate and introduced at Semicon Japan this past December items mix their precise talents of examine with Exensio's computer studying.

    As Advantest and PDF have been meeting with clients the ordinary remarks they get is that clients were satisfied Advantest become the usage of an trade accepted platform to deliver their potential, in place of providing a proprietary answer. building on their success with Advantest within the fourth quarter, they introduced their acquisition of Cimetrix, a pacesetter within the tool connectivity and communications.

    One electricity of Exensio is their direct connection to the tools in wafer fabs look at various and assembly amenities. They guide over four hundred tool forms from a whole bunch of providers. this is feasible because the majority of tools help business average communications corresponding to GEM GEM300 and Interface A.

    Cimetrix is leader in defining these necessities as well as providing implementation utility to their machine consumers with near 200 companies licensing their solution. Cimetrix business mannequin is to deliver the software building kit to the gadget dealer on a license basis and then cost a one-time license for each, device that ship with the software.

    Now built-in with PDF they can continue this company model. despite the fact they obtained Cimetrix to be able to deliver to their large gadget base the capability for them like Advantest to supply computing device intelligence to their customer base. They consider that Exensio Analytics and Cimetrix connectivity mixed may also be a vital platform for the gadget businesses to convey their talents embedded in application and for them to collaborate with SaaS many of whom also use Exensio.

    We achieved the acquisition on December 1. because of this Cimetrix contribution for income in the fourth quarter and for 2020 was small. but they have already got bought wonderful feedback from the clients. They believe the mixing of Cimetrix and Exensio can be an important ingredient for their future growth.

    In abstract, q4 and 2020 normal had been transformative for PDF accelerating their cloud company as they circulate to be a platform for the trade's analytics and computing device studying. As they start 2021 the semiconductor environment remains effective and demand for built-in circuits is extensive-based.

    Like 2020 they assume persisted demand for their analytics platform exceptionally on the cloud from a large-primarily based part of clients together with machine corporations' fabs OSATS fabless gadget companies and Tier one auto suppliers. Governments carmakers Tier one suppliers and equipment corporations are all realizing the importance of semiconductors within the provide chain.

    here's driving activity in PDF's items and capabilities. Given the industry tailwinds I just summarized they count on accelerated -- acceleration of salary growth. As they cited in their 2019 Analyst Day they are expecting the analytics to develop at 20% compound annual boom price. In 2020, whereas bookings have been well above that boom expense revenue boom changed into under target.

    In 2021, they anticipate analytics profits boom to be above that degree in part because of their deepest bookings endured momentum and the addition of a full 12 months of Cimetrix and Advantest. For 2021, they also expect lessen profit share ranges as contracts day out so they can dampen the impact of strong analytics growth.

    As they continue to deemphasize their IYR solutions their long-term mannequin anticipates the enterprise's complete salary increase rate drawing near the goal analytics growth expense of 20%. universal they are expecting 2021 to be a transformative 12 months on their total revenue growth making tremendous development to realize their lengthy-time period growth aims.

    ultimately, I wish to thank all of the PDF employees and contractors for the efforts during what has been a fine yr. They managed to work in tight concert executing both largest Exensio cloud contracts ever closing their greatest acquisition in years and offering their valued clientele with stellar carrier.

    Now i may turn the name over to Adnan, who will assessment the financials and provide his perspective on their company.

    Adnan Raza -- government vice chairman & Chief financial Officer

    thanks, John. good afternoon every person, and splendid to be speaking with you these days. i'm hoping all of you are conserving safe in the current ambiance. we're excited about sharing their quarterly and full yr outcomes with you nowadays. and how the growth they now have made positions us well for 2021. They posted their revenue release and a administration document within the Investor family members section of their web page. Their form 10-okay should be filed with the SEC in March.

    Please be aware that all of the economic effects they talk about on state-of-the-art call might be on a non-GAAP foundation and the reconciliation to GAAP financials is provided within the substances on their web page.

    To beginning with the business replace, we're enthusiastic about an excellent and significant 12 months for PDF options, on each the biological as neatly as the inorganic front. standard, they had very strong booking growth of greater than 2.5 instances 2019 bookings, signed assorted tremendous cloud offers including Advantest contract and the strategic investment, grew the Exensio and universal analytics revenues and closed on a good M&A addition to their analytics portfolio with the acquisition of Cimetrix.

    Now turning to the analytics revenues, they proceed to circulate forward on their strategic transition to an analytics business. Analytics as a percentage of their total revenues has regularly expanded from 45% for 2018 to fifty eight% for 2019 to sixty five% for full 12 months 2020. They are expecting this vogue to continue in 2021.

    i'll now share with you their this fall effects and entire year consequences by means of each and every class. First, on bookings. For the fourth quarter of 2020, their complete bookings were similar to total bookings for the same period closing 12 months. besides the fact that children, the Exensio bookings grew year-over-year and proceed to become a larger portion of their total bookings.

    For the full yr of 2020, their bookings, like i discussed earlier than, grew via more than 2.5 times year-over-yr. if you seem at the 2020 efficiency on a ebook-to-bill foundation, they achieved a suit level of smartly above 1.5x ratio. inside analytics and chiefly Exensio, we're blissful to peer expanding cloud offers and Exensio bookings fitting a larger component of their complete bookings.

    To provide you with a sense of the progress we've got made throughout 2020, their Exensio cloud bookings had been up a few a hundred% versus 2019 both in number of contracts and greenback value foundation, even aside from the Advantest deal.

    Now turning to this autumn income effects. Analytics salary of $14.5 million became up 7% versus q4 of prior yr and up 1% versus Q3 of this yr, basically pushed by effective increase in Exensio revenues, offset with the aid of declines in DFI and characterization. Their cloud enterprise within Exensio remains strong.

    With the Cimetrix acquisition closing in December, they benefited from a month of revenues. although, that turned into offset with the aid of buy accounting haircut on deferred revenues. IYR earnings of $7.9 million was down 13% versus q4 of prior yr and down 10% versus the prior quarter, as a result of the lumpy nature of a small number of contracts.

    total profits of $22.four million was down 1% versus this autumn of prior year and down three% versus the prior quarter. Their shift to analytics company continues with analytics now accounting for 65% of their q4 revenues in comparison to 60% for a similar quarter of ultimate yr and 62% versus the prior quarter.

    Now turning to full year 2020 earnings consequences. Analytics earnings of $57.2 million for 2020 was up 15% on a 12 months-over-yr groundwork, which is below their target boom price for analytics of 20%, due in part to bookings combine, that have been richer in cloud contracts, which were also long-time period in nature with slower profits ramps compared to their model for the 12 months which had higher mixture of time-based license, characterization and DFI contracts. whereas this impacted their 2020 growth fee, it leaves extra powder to assist income increase in 2021 and beyond.

    Turning to quarterly gross margins. On the charge of sales and gross margins in line with what they mentioned on their final call, they proceed to make investments to aid the boom of their business. The improved can charge of earnings spend of $0.6 million versus equal quarter of last 12 months and $0.1 million versus the prior quarter changed into driven by means of the addition of Cimetrix charges, cloud costs and annual merit increases, offset by way of a reduction in travel charges.

    Our non-GAAP gross margin for the quarter came in at sixty one% versus 64% for a similar quarter ultimate yr and sixty three% for the prior quarter. Their investments were driven by spending cloud, headcount and Cimetrix, all of which they view is positioning us neatly for future growth in analytics.

    Our annual can charge of income, they had $32.6 million of prices, 10% higher versus prior yr, basically pushed via cloud costs to help their growing Exensio Analytics cloud contracts and personnel-linked expenses, offset by way of decreased go back and forth prices. Their non-GAAP gross margin for the full year became 63% versus prior year of 65%.

    in case you zoom out and suppose returned to takeaways from the can charge of revenue class, this quarter and year have been a narrative about positioning us to be the scaled analytics company we're becoming. they have investments in three categories: Cimetrix, their people and cloud infrastructure.

    We deliberately made investments in cloud infrastructure in the latter half of 2020, as they continue to win cloud bookings, so they can support their future income growth. consequently, they remain confident in their ability to achieve their target financial mannequin gross margin of 70%.

    Now let's study their quarterly operating fees, that have been up $2.2 million or 17% versus the identical quarter of prior year and up $1.2 million or 9% versus prior quarter. The increases this quarter have been primarily driven with the aid of Cimetrix charges in each classes of R&D and SG&A, some Exensio R&D headcount increases, annual benefit raises and cloud software demo prices offset by using discount in travel expenses and the non-GAAP medication of Cimetrix-connected legal costs.

    Our annual working prices were up $5.2 million or 10% on a yr-over-year groundwork increased R&D charges from Cimetrix and annual benefit raises have been offset with the aid of rate reductions in frap. the vast majority of the OpEx enhance was from elevated SG&A charges driven by means of the Cimetrix acquisition, subcontractor expenses, prison prices for the Cimetrix acquisition and some headcount increases, offset through a discount once again in go back and forth charges.

    Now to taxes and a GAAP-related item. in the fourth quarter of 2020 as part of their annual evaluate procedure, they identified a full valuation allowance of $21.1 million on a GAAP basis against their US net deferred tax assets pursuant to ASC 740 on earnings taxes. The valuation allowance may also be released towards future GAAP revenue tax profitability.

    Turning again to non-GAAP and a summary of net income and their EPS. In summary, they posted a non-GAAP net loss of $1.3 million or $0.03 per share for the quarter in comparison to a internet income of $1.1 million or $0.03 per share for a similar quarter prior 12 months and a internet earnings of $0.1 million or $0.00 per share for prior quarter.

    On a full 12 months 2020 groundwork, they posted a non-GAAP web lack of $0.8 million or $0.02 per share compared to net earnings of $4.5 million or $0.14 per share throughout 2019. As we've ramped up Exensio, we're the cloud at an accelerated fee this 12 months; they grew fees in accordance with bookings boom, however ahead of identified income.

    PDF's potent stability sheet affords us the means to position a strong infrastructure in area which their purchasers are expecting. regarding extra particulars on; the steadiness sheet facet, cash, cash equivalents and short-time period investments grew to $a hundred forty five.3 million in 2020 from $ninety seven.6 million in 2019. The boost during the 12 months 2020 was pushed with the aid of $sixty five.2 million from Advantest strategic investment, $21.eight million of operating cash flows offset by means of money used for Cimetrix acquisition.

    Our bills receivable balance is still at mighty degrees. Their short-term deferred revenues have virtually doubled yr-over-12 months giving us elevated self belief. Their strong steadiness sheet with no debt and $145 million of money and brief-term investments and their music listing of generating money provides us with the liquidity they should expand their analytics platform both organically equivalent to cloud investments and inorganically such as the Cimetrix acquisition to force their strategic path.

    Like many businesses skilled the COVID-19 circumstance accelerated traits that had begun earlier than for PDF as well. In selected 2020 drove an acceleration in their cloud enterprise with industry gamers like Advantest realizing the cost of analytics with a platform like PDF Exensio.

    As they appear forward to 2021, they expect growing their analytics profits stronger than their 20% target driven by using the electricity of their 2020 cloud bookings full year of Cimetrix and Advantest revenues and the macro tendencies John highlighted. youngsters probably the most analytics increase can be offset by using declines in IYR. consequently, they expect their complete revenues to birth moving toward their goal growth rates.

    while their gross margins for 2020 had been compressed because of cloud investments to assist their bookings. In 2021, they are expecting to Strengthen their gross margins as they birth achieving scale.

    In abstract, while 2020 carried many challenges limiting the way they operated the company, the team embraced the ambiance and accelerated their long-time period objective of a cloud-based analytics platform, generally assisting the semiconductor electronics business. We're excited about getting into 2021 and building on the momentum they created.

    at the present, let's open the demand your questions. Operator, please begin the mp;A element of the name.

    Questions and answers:

    Operator

    [Operator Instructions] Their first question comes from the road of Tom Diffely of D.A. Davidson. Your line is open.

    Tom Diffely -- D.A. Davidson -- Analyst

    yes. good afternoon. Thanks for the question. First I wish to dig into a little bit greater on Cimetrix. What do you believe the salary have an impact on and the charge affect may be within the first quarter? And is that the standard earnings run expense, or is it still a bit of deferred profits haircut in there?

    Adnan Raza -- govt vice chairman & Chief economic Officer

    yes, bound. So, sure, along with the buy accounting, they do are expecting some deferred profits that that they had on the outlet steadiness sheet of December 1, 2020 to reflect throughout the relaxation of the 12 months. That stated, their margins proceed to be powerful, neatly-above their margins and they are expecting the increase momentum to proceed on a total degree similar in line to their analytics increase rate.

    Tom Diffely -- D.A. Davidson -- Analyst

    ok. but what stage are they starting at here? was it a $15 million run price, $10 million run fee?

    Adnan Raza -- government vice chairman & Chief monetary Officer

    yes. We're not disclosing the certain numbers but if you go returned to the announcement that they did when they did the transaction, it became about $10.6-ish million. So I suppose that you may use that as a place to begin and examine what 20% earnings growth expense would suggest for closing 12 months in addition to 2021 offset via some deferred revenue.

    Tom Diffely -- D.A. Davidson -- Analyst

    ok. after which identical question on the cost facet, i do know they most effective had one month of their expenses within the company in the fourth quarter. So just take the delta stepping into from the third to fourth and assorted by two to get to the first quarter boost in fees?

    Adnan Raza -- govt vp & Chief economic Officer

    seem to be, I suggest, I consider on the gross margin facet as you feel about symmetric itself, they had shared that they are variety of within the mid-80s p.c. So with the haircut because it's taking a haircut on the profits, but not rather on the charge likely nonetheless in the 80% latitude, I suppose is a means to feel about Cimetrix.

    Tom Diffely -- D.A. Davidson -- Analyst

    okay. and then John you mentioned that there are a number of custom demos and pilots happening. How significant might those be over the next yr or two from a salary element of view?

    John Kibarian -- President & Chief executive Officer

    yes. those are tremendously, the puzzles I referred to have enormously Exensio on the cloud with dissimilar points, varied modules with Exensio they would force customers to run charges which are within the multi-hundred million greenbacks per year. And basically set up Exensio -- take Exensio up from being a device that they use inside the enterprise broadly within the corporation and make a platform for them. we've a few those ongoing with clients at the moment. in order that accomplished in 2020 that we're in negotiation with now and a few depend they assume finishing up over the next couple of few months and they are expecting them to signal in the main within the first half of this 12 months.

    Tom Diffely -- D.A. Davidson -- Analyst

    k. and then you talked in regards to the full year with the analytics being above 20%. if you strip out Cimetrix notwithstanding, are you at your 20% growth price, or are you nonetheless being impacted by using the factored transition to those long run models or longer term contracts?

    Adnan Raza -- govt vice president & Chief economic Officer

    yes. I believe seem to be you are appropriate the Cimetrix, undoubtedly, helps but I get it it's a business that they wanted to expand and transforming into the direct enough. They nevertheless trust even without Cimetrix just given the increase price that we'd have from Advantest as well as increase write in their personal business, they may still be capable of obtain the 20% analytics boom expense.

    Tom Diffely -- D.A. Davidson -- Analyst

    k, exquisite. and eventually, what do you view as the expense of IYR decline over the following few years and maybe the linearity of that decline over the following couple of years?

    John Kibarian -- President & Chief govt Officer

    yes. They do predict with the exception of the stuff that they now have happening in China with the aid of and big contracts to roll off there might be some roll-offs within the second half of 2021. to be able to suggest that there may be a meaningful decline in IYR 2020 -- predicted in 2020 versus -- 2021 versus 2020. and then as they appear out, it's going to delivery accomplishing something in 2022 and 2023 the place it in fact is stylish basically on those more latest contracts that are enormously elegant on what goes on in creation in China and different ingredients of the world. So I think then it gets sort of greater of a steady state degree.

    Tom Diffely -- D.A. Davidson -- Analyst

    k, excellent. i may soar back within the queue. appreciate your time.

    John Kibarian -- President & Chief executive Officer

    thanks, Tom.

    Operator

    And your subsequent query is from Christian Schwab of Craig-Hallum. Your line is open.

    Tyler Burmeister -- Craig-Hallum -- Analyst

    hello, guys, here's Tyler on behalf of Christian. Thanks for letting us ask the query. So first query a little bit of a follow-up I bet. You guys outlined Cimetrix and the size you're expecting that to be in 2021. i used to be questioning, in case you can quantify, I bet what % of analytics company you could attribute to, or connect to the partnership of Advantest?

    John Kibarian -- President & Chief executive Officer

    The minimums that on the Advantest contract are about $10 million per yr. obviously they had a extremely -- a element of that in 2020. They are expecting to get a full year of the minimum. there is additionally things we're doing with Advantest that would develop that in this yr beyond that level. The exact quantity I don't truly comprehend, Tyler, they predict it might be above the minimum.

    Tyler Burmeister -- Craig-Hallum -- Analyst

    k. that's ideal. that is very useful. and then, I wager, any support or color might be strong bookings going to the yr i might imagine there may be some level of visibility. Is there the rest that you just mentioned extra 2d half drop-off in IYR, but anything else seasonally quarter-over-quarter in the course of the years to call possibly size simply, sort of, steady state sequential increase?

    Adnan Raza -- govt vice chairman & Chief monetary Officer

    sure. I feel a way to think about it is, sort of, what they noted right through the script itself. you're spot on that the analytics would develop pretty strong and that toward the 2nd half of the 12 months IYR starts to decline. I suppose they made the remark that in case you looked at total business revenues, you might see them approaching the 20% boom rate goal that they had set for analytics.

    Tyler Burmeister -- Craig-Hallum -- Analyst

    All right. ideal. they will do that math. after which following on Tom's query a bit bit. The OpEx line stepped up right here in q4 little over $15 million. there's simplest a partial quarter of Cimetrix concerned in that. So what's the baseline OpEx level, they may still be brooding about with some moving items going to Q1? Is it $sixteen million -- $17 million what is the good baseline quarterly OpEx run expense to be pondering?

    Adnan Raza -- government vice chairman & Chief economic Officer

    yes. I consider, seem I imply, we're continuously attempting to measure enterprise and spend and consider the place they wish to optimize the resources as smartly. I feel from a spending standpoint, they suppose pretty respectable at the tiers where this autumn came in at the least to birth off the yr. yes through the 12 months, they could be investing some more into the R&D side, however they expect that they can monetize one of the discounts from the SG&A aspect as we're getting benefits of these take care of their enterprise.

    Tyler Burmeister -- Craig-Hallum -- Analyst

    it truly is superb. Very positive. it really is thinking about now. Thanks, guys.

    Operator

    [Operator Instructions] Your subsequent question is from Jon Tanwanteng of CJS Securities. Your line is open.

    Jon Tanwanteng -- CJS Securities -- Analyst

    whats up, guys. Thanks for taking my questions. My first one John, if I look at what Advantest is going to add in 2021 plus Cimetrix that quantity strategies 40% increase already. So i'm simply attempting to work out what your bogey is for everything outdoor of that within the analytics enterprise?

    John Kibarian -- President & Chief government Officer

    yes, they gave ourselves some cushion with that, obviously, Jon. that's why they mentioned they idea they may. They have been very upset that they did not meet their analytics increase rate in 2020. however once they appeared at the nature of what they went into with backlog and what now they have delivered into the business, they felt very good that for those who delivery searching over commonplace this year or next yr you're nevertheless going to greatly beat the 2020 -- the 20% growth fee for those who take a standard over the couple of years. And so, most likely, sure, they like now not to look a fair amount of headroom there.

    Jon Tanwanteng -- CJS Securities -- Analyst

    received it. it is advantageous. i wanted to the touch on the semiconductor shortage situation it really is going on. Is there any direct influence to you guys, number one, either fine or negative? And quantity two, as you appear out to the long-time period and the business begins considering strategically about considerations like this what roles do you need to play in assisting americans get round this kind of factor that's going on. I see that people are building more foundries adding greater skill. however simply wondering if you had an opinion excessive level what this may additionally do for, yes, counting on your products?

    John Kibarian -- President & Chief government Officer

    sure, thanks, Jon. sure, they do see that. we've got had a few dialogues with customers on the operations aspect. So one of the most interest in probably the most Exensio control functions and verify purposes are throughout OEE and operational effectiveness, and that i was on the call with the client a number of days the place they pointed out, yes, they had been in a position to get some development in operational effectiveness on account of what we're in a position to do with Exensio look at various. And they do anticipate -- and they see pastime and demand in the products for these operational facets -- the place it was once about yields and first-rate. it is factored into valued clientele purchase choices it's an excellent element for PDF common.

    On the -- overall they do see on the equipment side more and more demand for connectivity. And they now have gotten off to a really mighty start during this first quarter on connectivity device shipments driving the onetime licenses on their connectivity options. And they anticipate that as you say construct-out of factories happens for you to pressure a very -- it gives us confidence on their metrics connectivity products.

    and then when they study variety of the ramping up the leading edge capability. They do see some signals there. it's been very lumpy in 2020 and obviously, they had been upset about that. It failed to convey what they desired it to. As they appear into 2021, they do see the inklings of people desirous to make investments. And, I feel, I've had probably the most different announced studies correct? that there is a executive aspect in that too that we're trying to parse a piece made.

    we have developed none of their plans assuming any of that occurs as a result of how the chinese govt invests and how the USA government invests, it be definitely opaque for us. That noted, I feel, all and sundry is coming to a awareness of how critical these applied sciences are. And PDF's platform is I suppose very critical for folks which are going to move make huge investments in those areas. So they feel that some thing materializes there that would be a blue fowl, however no longer definitely baked into their 2021 plans. primarily or not it's on the operational effectiveness on Exensio and the Cimetrix onetime licenses.

    Jon Tanwanteng -- CJS Securities -- Analyst

    got it. Thanks. after which simply remaining question. supply us a little greater colour on what happened with DFI toward the conclusion of the 12 months and sort of what your expectations are for 2021?

    John Kibarian -- President & Chief govt Officer

    yes. Thanks for the query, Jon. So if you look at DFI, now they have been working with they outsole foundry on the applications. They think they be mindful the applications from a technical standpoint and are executing on some points in the product to make them extra efficient. here's around assisting that fabless-foundry interface the out crucial design concerns, which is what DFI means that you can do since you in fact can scan design function by means of design function add billions per wafer in significant and in your price range times.

    and you may't do the rest like that in anything else near what this laptop can do. And the manner the whole application and the combination with Exensio goes on. They believe there's some work you need to do with the lead fabless within the foundry to force that to be, kind of, a common working method. presently, this has truly been a one-off issue. And they feel like -- and that i suppose they now have been showing what you can do technically from an R&D standpoint. however we've got no longer became the corner and made this into whatever that's finished in each product bring up, as an instance, or executed on an everyday groundwork as they go through method changes within the fab.

    And these are the things they now have got to determine how to clear up. And we're sort of giving ourselves this 12 months to solve that, because if they can not solve that they cannot make this right into a enterprise. They need to be in a position to prove that. The technical stuff that they will locate defects, and right here's how you apply it as you deliver up new products and as you carry up method fabs. They consider they bear in mind those things, however the proof is in the play.

    Jon Tanwanteng -- CJS Securities -- Analyst

    received it. And simply to be clear, are your expectations for that enterprise to develop this yr? Or is it going to be a little bit flattish whilst you figure that out?

    John Kibarian -- President & Chief executive Officer

    We feel it will develop greater like within the 2nd half of the 12 months, in the first half of the 12 months. It can be greater flat within the first half of the year.

    Jon Tanwanteng -- CJS Securities -- Analyst

    acquired it. Thanks John.

    Operator

    [Operator Instructions] And they now have a question from Gus Richard of Northland. Your line is open.

    Gus Richard -- Northland -- Analyst

    sure. Thanks for taking the questions. John, I simply are looking to make sure I actually have this suitable. might you inform me what goes into IYR, and what goes into your analytics earnings? i am no longer sure the place DFI goes and i'm now not bound the place benefit share goes.

    John Kibarian -- President & Chief government Officer

    sure. So profit share goes in IYR. the rest they noticed on a subscription foundation, correct, goes into analytics. So DFI, which has been on a subscription groundwork that you pay for an annual subscription, it's been a subscription within the analytics enterprise.

    Gus Richard -- Northland -- Analyst

    acquired it. and then --

    John Kibarian -- President & Chief executive Officer

    I suggest, these are lower back selling tools, correct?

    Gus Richard -- Northland -- Analyst

    right. and then, i have been leaping back and forth between calls. How tons of Cimetrix salary become deferred versus issues that you can admire relocating ahead, what's the mix?

    Adnan Raza -- executive vp & Chief fiscal Officer

    yes. really, we're not giving out selected numbers, but let me offer you some directional comments that could aid. i'm very pleased with what the company Cimetrix crew has constructed. So, certainly the portion of their income that pertains to this deferred income remedy is what's coming from the aid and preservation.

    On the non-guide upkeep facet, their profits is terribly well-structured in that. customers region BOs, purchasers purchase the application construction kits, as John outlined. And as that order is available in, it be shipped out if the profits gets recognized. So, it be a relatively smaller portion than in all probability in other application offers that you just could were used to considering for earnings as a percentage of complete.

    Gus Richard -- Northland -- Analyst

    received it. Sorry to make you repeat that. and then, closing quarter you guys signed an IYR contract with a chinese language company. And it sounds just like the -- that business, the IYR enterprise is going to be down with that new contract, i'd expect it to at the least be flat or keeping up a little bit enhanced. Is it just the decline in benefit share it truly is the problem? Or are you able to just speak a bit bit about what's occurring?

    John Kibarian -- President & Chief executive Officer

    yes. in order they appear into their 2021 forecast, they do predict with a small variety of truly one pleasing customer. They predict some extra IYR company as they get into 2021. but as they -- I referred to within the organized remarks, Gus, they do anticipate some profit share contracts falling off as they get within the 2nd half of the 12 months and with a view to drive down the gain share numbers as they get into that cycle part of the yr.

    Gus Richard -- Northland -- Analyst

    ok. can you simply provide us a way of what manner notes that could relate to? Is it 28, 14? Any colour on what's rolling off.

    John Kibarian -- President & Chief govt Officer

    sure. or not it's basically issues that are in those notes located essentially in US and Europe, one of the crucial older contracts, contracts that started performing 2016 timeframe which are coming to the end of their life.

    Gus Richard -- Northland -- Analyst

    okay. got it, all right. or not it's very useful. Thanks so tons.

    John Kibarian -- President & Chief govt Officer

    Thanks, Gus.

    Adnan Raza -- executive vice chairman & Chief fiscal Officer

    thanks.

    Operator

    And there are not any extra questions at the present. i could flip the name over back to John.

    John Kibarian -- President & Chief executive Officer

    thank you for collaborating in their this autumn name. They look ahead to speaking with you again soon. Have a very good day and dwell protected.

    Operator

    [Operator Closing Remarks]

    length: forty one minutes

    call contributors:

    Joe Diaz -- Lytham partners LLC, Managing companion

    John Kibarian -- President & Chief govt Officer

    Adnan Raza -- govt vp & Chief monetary Officer

    Tom Diffely -- D.A. Davidson -- Analyst

    Tyler Burmeister -- Craig-Hallum -- Analyst

    Jon Tanwanteng -- CJS Securities -- Analyst

    Gus Richard -- Northland -- Analyst

    extra PDFS evaluation

    All salary name transcripts

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    HIGHLIGHTS
       
      MASWALI, MAONI NA MAJIBU WAKATI WA MIKUTANO KATI YA BODI YA TAIFA YA URATIBU WA NGOs NA WADAU WA SEK-
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    Mwongozo wa Uratibu wa Mashirika Yasiyo ya Kiserikali Tanzania Bara
    Orodha ya Mashirika yasiyo ya Kiserikali ambayo hayakuwasilisha Taarifa ya Mwaka
    Kuanza Kutumika kwa Mfumo wa Usajili wa Mashirika Yasiyo ya Kiserikali (NGOs)
    Taarifa kwa Wasajili Wasaidizi wa Mashirika Yasiyo ya Kiserikali (NGOs)
    Taarifa kwa Mashirika yasiyo ya Kiserikali (NGOs), Kuwasilisha Taarifa za mwaka
    NGO Regulation GN No 685
    NGO Regulation GN No 686
    NGO Regulation GN No 687
    Draft for Constitutions Registered Under the NGO Act No. 24/2002 :
    Download in ( Swahili ::: English)
     
    Orodha ya Mashirika yanayoondolewa kwenye daftari la Msajili wa NGOs  
    Tangazo kwa UMMA  
    The Written Laws Miscelleneous No.3 Act of 2019  
    NGOs Form New  
    Taarifa kwa Mashirika Yasiyo ya Kiserikali (NGOs) Kuhusu Mfumo mpya wa Malipo kwa njia ya Mtandao  
    NGOs Contribution Book Final  
    Taarifa kwa Umma, Kuwasilisha Taarifa za Mwaka za Mashirika Yasiyo ya Kiserikali  
    Taarifa kwa UMMA, Msajili Aongeza Muda wa Uhakiki NGOs  
    Taarifa kwa UMMA, Uhakiki wa Mashirika Yasiyo ya Kiserikali
    Fomu za Uhakiki wa NGOs
    Taarifa Kwa Mashirika Yasiyo ya Kiserikali
    Annual Meeting for International NGOs
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