Quality-Assurance CSQA : Certified Software Quality Analyst (CSQA) Exam
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Format | CSQA Course Contents | CSQA Course Outline | CSQA test
Syllabus | CSQA test
Acquiring the designation of Certified Software Quality Analyst (CSQA) indicates a professional level of competence in the principles and practices of quality assurance in the IT profession. CSQAs become members of a recognized professional group and receive recognition of their competence by business and professional associates, potentially more rapid career advancement, and greater acceptance in the role as advisor to management.
With the move to Pearson VUE Testing Centers as its partner for the administration of certification examinations worldwide there will no longer be a fixed schedule posted with dates / locations as in previous year.
Exams are offered daily at Pearson VUE Testing Centers and seats for the exams are based on availability at each site which depends on when you are planning to schedule an exam. The farther out you attempt to schedule an test
the better the chances are of finding a seat so plan accordingly.
As a general rule most Pearson VUE Testing Centers are open Monday – Friday, however in some locations that may vary. The majority of test centers are open in the morning and late afternoon and a handful have opted to stay open on the weekends.
- Quality Principles and Concepts
- Quality Leadership
- Quality Baselines (Assessments and Models)
- Quality Assurance
- Quality Planning
- Define, Build, Implement and Boost Work Processes
- Quality Control Practices
- Metrics and Measurement
- Internal Control and Security
- Outsourcing, COTS and Contracting Quality
Knowledge Category 1 ~ Quality Principles and Concepts
Before an organization can begin to assess the quality of its products and services, and identify opportunities for improvement, it first must have a working knowledge of quality principles and basic concepts. This category will test the CSQA candidates ability to understand these principles.
Knowledge Category 2 ~ Quality Leadership
The most important prerequisites for successful implementation of any major quality initiative are leadership and commitment from executive management. Management must create a work environment supportive of quality initiatives. It is managements responsibility to establish strategic objectives and build an infrastructure that is aligned to those objectives. This category will cover the management processes used to establish the foundation of a quality-managed environment, as well as commitment, new behaviors, building the infrastructure, techniques, approaches and communications.
Knowledge Category 3 ~ Quality Baselines (Assessments and Models)
Organizations need to establish baselines of performance for quality, productivity and customer satisfaction. These baselines are used to document improvements by showing changes from a baseline. In order to establish a baseline, a model and/or goal must be established for use in measuring against to determine the baseline.
Knowledge Category 4 ~ Quality Assurance
Quality Assurance is a professional competency whose focus is directed at critical processes used to build products and services. The profession is charged with the responsibility for tactical process improvement initiatives that are strategically aligned to the goals of the organization. This category will address the understanding and application of quality assurance practices in support of the strategic quality direction of the organization.
Knowledge Category 5 ~ Quality Planning
Executive management establishes the vision and strategic goals. Planning is the process that describes how those strategic goals will be accomplished. Quality planning should be integrated into the IT plan so that they become a single plan. In simplistic terms, the IT plan represents the producer and the quality plan represents the customer.
Knowledge Category 6 ~ Define, Build, Implement and Boost Work Processes
This category will test the candidates understanding of process components, how to define a process, and how to continuously Boost process capability.
Knowledge Category 7 ~ Quality Control Practices
Quality control practices should occur during product development, product acquisition, product construction at the end of development/acquisition and throughout product change and operation. During development, the quality control process is frequently called verification and at the conclusion of development, it is called validation. This category will address the various types of controls and when they are best used in the process.
Knowledge Category 8 ~ Metrics and Measurement
This category addresses measurement concepts, the use of measurement in a software development environment, variation, process capability, risk management, the ways measurement can be used, and how to implement an effective measurement program.
Knowledge Category 9 ~ Internal Control and Security
Privacy laws and increased accessibility to data have necessitated increased security. Accounting scandals and governmental regulation such as the Sarbanes-Oxley Act have placed increased importance on building and maintaining adequate systems of internal control. The quality assurance function can contribute to meeting those objectives by assuring that IT has adequate processes governing internal control and security.
Knowledge Category 10 ~ Outsourcing, COTS and Contracting Quality
Organizations can assign software development work responsibilities to outside organizations through purchasing software or contracting services; but they cannot assign the responsibility for quality. Quality of software remains an internal IT responsibility regardless of who builds the software. The quality professionals need to assure that those quality responsibilities are fulfilled through appropriate processes for acquiring purchased software and contracting for software services.
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Quality-Assurance Certified book
As a software engineer at Singaporeâ€™s govt know-how company (GovTech), Ryan Goh would ask yourself what became incorrect on every occasion deployments of his code hit a snag.
He all started getting into the nuts and bolts of continual integration and continual beginning (CI/CD), an approach in DevOps for software delivery the place code is produced and proven in short persistent cycles, to figure out why some thing had long past incorrect.
for example, when the time it took to check his code grew to become longer, Goh all started tinkering with the CI/CD pipeline to speed issues up. meanwhile, he changed into nevertheless writing code, however he soon discovered himself spending more time on DevOps and increasing his abilities of the observe via books and conferences.
â€śI didnâ€™t intellect the additional work because I found DevOps wonderful, and whatever I did in the pipeline benefited no longer just me but the complete group as neatly,â€ť says Goh, who's now a DevOps engineer and spends most of his time enhancing CI/CD pipelines.
across the Asia-Pacific vicinity, DevOps engineers are prominent as enterprises ramp up on agile development efforts to stay forward of the competitors and make use of more moderen rising technologies and know-how frameworks.
In Australia alone, the variety of DevOps jobs is determined to grow by using 23.four% over the next 5 years, in response to data from the govtâ€™s labour market suggestions portal. Korn Ferryâ€™s world skill crunch look at has additionally revealed that the Asia-Pacific economic system could face an acute skill scarcity of two million know-how, media and telecommunications worker's by means of 2030.
These are indicative of the need to additional nurture and develop the vicinityâ€™s pool of DevOps abilities, and that will also be done through collaborations and move-sector competencies sharing, says Pierluigi Cau, director of solutions engineering at GitHub Asia-Pacific.
what is DevOps?
DevOps has established itself as a common apply within the software building trade for a while. Yet it skill various things to diverse people. eventually, DevOps is about enabling individuals to collaborate throughout roles, as a way to bring application immediately, safely and reliably.
For enterprises, DevOps brings together development and operations, featuring value by means of increasing utility high-quality and steadiness, and shortening time to market. For builders, it is ready how the work is carried out.
A DevOps engineer at one enterprise should be would becould very well be unqualified to be a DevOps engineer elsewhere Abhijit Pendyal, PagerDuty
DevOps engineers customarily come from a software engineering history, even if through formal training or self-taught. those who are organised and structured will do superior in heavy coding-concentrated roles.
although the benefits of DevOps are clear, the barrier to its adoption lies in the urge for food of organizations to harness the observe to develop into greater aggressive, says Adrian Smolski, manager for client experience and options structure at GitLab Asia-Pacific and Japan.
â€śIt requires a broader change and, from their interactions with valued clientele within the region, they have viewed greater progressive, big organisations embarking on lengthy journeys to tailor and build DevOps practices to fulfill selected construction needs,â€ť says Smolski.
Such corporations may optimise the number of people they recruit and switch to automation to make certain consistency across tasks, enabling seamless management of procedures and sooner advent of latest tasks, he adds.
â€śWith the demands for speed today, the older, disjointed toolchains developed for siloed roles aren't any longer ultimate for continual delivery and transport code,â€ť he says.
The DevOps DNA
Abhijit Pendyal, director for solutions consulting at PagerDuty Asia-Pacific and Japan, says a DevOps engineer isn't only an issue-solver however is also naturally curious.
â€śDevOps is a frame of mind to solve problems,â€ť says Pendyal. â€śItâ€™s less about the certain tools you comprehend or the certificates you have got, because it is the way you approach problem-fixing. You may be an expert in one technical stack however still not be attractive to a company that uses a wholly different stack.â€ť
That spoke of, although various paths can converge to permit somebody to turn into a DevOps engineer, the multidisciplinary nature of the observe capacity it's ultimate to construct on exact of latest technical talents.
â€śwhen you have latest skills in methods administration, you may additionally are looking to work on upskilling on software construction,â€ť says Pendyal. â€śif youâ€™re knowledgeable in quality assurance, you may also wish to learn the fundamentals of infrastructure design, and how functions are deployed and monitored.â€ť
A senior DevOps engineer with 10 to 15 yearsâ€™ experience should still have most technical skills, such as a deep understanding of DevOps equipment, managing infrastructure within the cloud, writing code and checking automation assessments. commonly, commonplace DevOps capabilities consist of:Â
Platform familiarity: while the times of being concerned about infrastructure methods and servers are over, most engineers should still be everyday with infrastructure automation tools (Kubernetes) and experience working with virtual machines (VMs) and pods.
Programming/scripting languages: Most engineers would require familiarity with at the least one or two programming languages. Given the variety of languages accessible, companies tend to be very focused in hiring for particular languages, similar to Java, Go, C and Python. Diego Lo Giudice, vice-president and principal analyst for software development and birth at Forrester, says anyway coding languages, DevOps engineers may still also find out about agile development, as a result of firms are beginning to organise their infrastructure as products, every with its personal product owner, in an effort to be more nimble.
Operations: These could be issues like configuration administration, provisioning and deployment, which can be automatic and require programming talents. â€śProvisioning and deployment is really a crucial skill, but you should feel about that in a self-provider means,â€ť says Giudice. â€śyou are provisioning it as self-provider and also you do it via infrastructure-as-code.â€ť
safety: Some organizations and technology groups have used the time period DevSecOps to emphasise the security features of DevOps â€“ besides the fact that children security should already be baked into DevOps methods. A study by using Micro focus discovered that among Asia-Pacific organisations, DevOps teams are nonetheless basically chargeable for software security testing, followed by protection teams. probably the most normal safety equipment currently in use are application composition evaluation (24%), followed through interactive application safety testing (19%) and static software safety testing (18%).
Integration: This comprises integrating distinctive pipelines, through which building groups install diverse features that come collectively in an software liberate, which makes free up automation and continual beginning extra critical than integration, says Giudice.
verbal exchange and crew administration: GitLabâ€™s 2020 DevSecOps survey printed a consensus amongst developers, protection gurus, operations team members and testers that collaboration and verbal exchange are the most essential advantage for a DevOps skilled.
DevOps engineers improvement from asynchronous conversation, where initiatives circulation ahead without the need for extra stakeholders to be available, however at the same time have complete visibility of project stages.
A DevOps engineer needs to be in conversation with stakeholders, take note the processes and company dreams Pierluigi Cau, GitHub
despite whether they have a monolithic or cloud-native coding method, asynchronous workflows permit groups to obtain maximum effectivity and liberate codes extra hastily whereas protecting best and protection.
Getting began through to certifications
those who are new to DevOps can turn to on-line gaining knowledge of materials available from Udemy, Udacity or YouTube.
PagerDutyâ€™s Pendyal says that during this DIY strategy, aspiring DevOps engineers can delivery small with a â€śhiya worldâ€ť application that they could run in the community on their computer before pushing it to a public cloud by which it will also be scaled, monitored and logged. Â
GitLabâ€™s Smolski recommends DevOps engineers to agree with certifications within the cloud infrastructure area, equivalent to Amazon web functions (AWS), Google or Microsoft Azure certifications that recognize the technical expertise and potential of candidates to provision, function and manage dispensed functions and systems on dedicated cloud platforms.
As one of the most most well liked DevOps platform equipment, Kubernetes also has a huge variety of certifications which are at present in high demand. The certified Kubernetes software Developer certification, as an instance, covers the design, construct, exposure and configuration of cloud-native functions for Kubernetes.
Pendyal notes that many DevOps engineers customarily delivery with AWS since it has the biggest market share, noting that the AWS answer Architect affiliate or the Developer affiliate certification programmes can serve nearly as good introductions to key cloud capabilities.
â€śItâ€™s customarily beneficial to acquire certifications due to the fact that management inside firms looks enthusiastic about wanting tech skill with licensed competencies,â€ť he says, citing an AWS-commissioned look at which discovered that ninety seven% of IT resolution-makers in organizations that employ AWS licensed personnel referred to such experts had helped them to turn into greater competitive.
DevOps as a crew sport
DevOps engineers don't seem to be the best participants of DevOps groups, which can be organised in another way according to an employerâ€™s wants.
counting on their specific necessities, businesses may additionally come to a decision to have a committed DevOps group, bridging the hole between building and operations, says GitHubâ€™s Cau. Or they may assign a DevOps engineer to each construction group, so a dedicated knowledgeable can guide the group on imposing highest quality practices for sooner and more authentic effects.
a 3rd approach, says Cau, is having one crew for particular subsets of aspects, corresponding to for a larger utility, for which each member is accountable in terms of construction and operations. however, in this example, the crew shares the standard obligations, people can assist via riding distinctive aspects that match their hobbies or historical past.
There could even be site reliability engineering (SRE) teams that assist promote the DevOps culture. beneath a true DevOps mannequin, building and operations teams aren't any longer siloed. â€śIn some situations, pleasant assurance and protection groups may additionally develop into greater tightly integrated with building and operations all through the software lifecycle,â€ť says Pendyal.
no longer to be omitted are roles instrumental to the success of DevOps groups, so they can fluctuate depending on the trade, says Cau.
â€śA DevOps engineer has to be in communique with stakeholders, understand the techniques and business desires,â€ť he says. â€śThese roles may include director of security, assignment manager for an utility, or a customer, to name a few.â€ť
DevOps career direction
according to Pendyal, there isn't any ordinary profession path for DevOps engineers â€“ it is extra concerning the sort of complications they can remedy.
â€śA DevOps engineer at one business could be unqualified to be a DevOps engineer somewhere else,â€ť he says. â€śwhich you can beginning in techniques administration or operations and work your option to DevOps or go from returned-end developer to choose up extra operations knowledge.
a success DevOps engineers are curious and should stay curious to get expert to make things stronger, faster and greater comfortable Adrian Smolski, GitLab
â€ścurrent calls for display a necessity to break away from the siloing of talents and embody being a generalist with broader skillsets. for example, web builders may well be expected to understand slightly of each front end and back conclusion. Engineers can be called upon for widespread difficulty solving, structure, and high-level considering in regards to the complete application, instead of engaged on a single component.â€ť
GitLab, besides the fact that children, has an engineering career song that offers a full course of possibility. the provision of senior engineering roles beginning at staff engineer degree is ruled through the enterpriseâ€™s particular person contributor gearing ratio policy.
based on Smolski, there are eventualities in which a position ought to develop into purchasable earlier than a merchandising can happen. On the engineering music, there need to be a position of deserve to be promoted from a senior engineer to either a workforce engineer or an engineering supervisor, depending on an workerâ€™s chosen path.
â€śMost essential is the fork between in basic terms technical work and managing groups,â€ť he says. â€śItâ€™s essential that engineering managers self-opt for into that track and donâ€™t suppose compelled. They accept as true with that administration is a craft like every other and requires dedication. They additionally consider that all and sundry deserves a manager who's smitten by their craft.
â€śas soon as somebody reaches a senior-stage function and wants to progress, they'll deserve to come to a decision whether they wish to remain only technical or pursue managing technical groups. Their supervisor can provide opportunities to try projects from each tracks if they desire. team of workers-stage roles and engineering supervisor roles are equivalent in terms of base compensation and prestige.â€ť
What it takes to succeed
A DevOps profession can also be tremendously lucrative, provided that you're open and inclined to study new things. Smolski says there is a necessity for DevOps engineers to embrace flexibility and make changes, so as to optimise building for his or her firms.
â€śsuccessful DevOps engineers are curious and should remain curious to get knowledgeable to make issues more desirable, quicker and extra comfortable,â€ť he says. â€śthey'll consistently keep up with tech tendencies and developments, all as a way to bring and articulate cost for the employer.â€ť
To GovTechâ€™s Goh, that ability keeping up together with his coding expertise regardless of spending more time on DevOps. â€śItâ€™s critical that i will be able to still examine the code or else i cannot understand the way to Boost the process,â€ť he says. â€śAnd if Iâ€™m doing creation assist, not realizing how the code works would no longer help me in debugging.â€ť
GitHubâ€™s Cau features out that however abilities are vital, so too are the attitude of shared possession, the skill to dynamically automate and the potential to acquire fast comments.
That manner, builders and operations teams can without delay remember the have an effect on of their changes throughout the software lifecycle, make decisions together, and put in force changes in response to shared facts.