Avaya 7241X : Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam
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Test Number : 7241X
Test Name : Avaya Equinox Solution with Avaya Aura Collaboration Applications Support
Vendor Name : Avaya
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7241X exam Format | 7241X Course Contents | 7241X Course Outline | 7241X exam Syllabus | 7241X exam Objectives
Exam ID : 7241X
Exam Title : Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications Support
Number of Questions : 66
Duration of exam : 105 minutes
Passing Scores : 68% (45 of 66 correct)
The Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications Support exam (7241X) is a requirement to earn the ACSS - Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications credential.
This exam has 66 questions and the minimum passing score is 68% (45 of 66 correct). The candidate has 105 minutes to complete this exam.
Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications Support
Identify and describe the phases in the 8D Troubleshooting Methodology
Identify the Avaya® Aura Collaboration Application architectures
Perform baseline troubleshooting on Avaya Aura® Collaboration Applications
Explain and diagram message and call flow scenarios for:
o Avaya Equinox Conferencing and Equinox clients within a corporate network
o Avaya Equinox Conferencing and Equinox clients within a public network
o Avaya Aura Multimedia Messaging
o Avaya Equinox Management OTT and Avaya Aura Team Engagement
o Use the 8D Troubleshooting Methodology and relevant tools to isolate and resolve operational issues for:
o Avaya Equinox Conferencing including Scopia/Video
o Avaya Equinox Clients
o Avaya Equinox Clients in a public access scenario
o Avaya Equinox Conferencing in a public access scenario
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Avaya Collaboration exam Questions
Morag Lucey, CMO, Avaya
The reality of todayâ€™s digital, consumer-centric world is clearer than ever, and it's tremendously affecting the CIO and CMO. CIOs are actually rising as collaborative enterprise partners with extra consumer-dealing with priorities; in the meantime, CMOs have to now steadiness client engagement with expertise and analytics to bring contextually-rich experiences. collectively, these two key gamers should work in unison to make bigger the consumer communications journey.
I explored this dynamic further in a fresh blog, the place it changed into concluded that CMOs should operate as major influencers of IT spend, with CIOs working alongside them. Now, just one question is still: how? How can CIOs support CMOs to make their most advantageous advertising technology investments? How can they empower CMOs to function at highest expertise daily?
Â Â â€‹There are apparently countless ways that advertising can work with IT to reimagine company and client consequences, however the appropriate guide is required to make this ensueÂ Â Â
There are reputedly limitless ways that advertising can work with IT to reimagine business and customer consequences, but the right guide is needed to make this happen. To this end, listed here are five things CMOs want CIOs to grasp to support advertising teams do what they do foremost:
1. speed matters
the world has sped up in a really short period of time. trust technologies like web chat, social media and cell apps: once non-existent for consumer carrier, they now see tons of of heaps of purchasers engaging with these platforms every minute. To be aggressive, you need to stream without delay. You must be capable of stream on the pace of the consumer, and flexibly reply to digital exchange.
advertising and marketing groups should have the freedom to straight away installation new options and verify new campaigns to limitlessly innovate and enhance. continual alternate is on the coronary heart of advertising; CMOs must be in control of the tempo and nature of this trade, whereas CIOs need to aid them to flexibly accomplish that. when you consider that the usual IT group takes up to 6 months to Strengthen
and deploy a brand new application, this is a huge difficulty today. The common IT building/deployment cycle must be put to an end.
2. solutions don't always need to be constructed
That equal analysis suggests that eighty five % of groups demand sooner development and deployment cycles from their IT teams. a method to drastically shorten this cycle is to eliminate the building phase altogether. In different words, options and purposes do not all the time should be internally developed. there are many first rate off-the-shelf purposes accessible that can also be instantly cloud-deployed, and advertising wants IT to connect them promptly and securely for instant use. during this means, CIOs can aid CMOs in the reduction of deployment time from months to days.
three. keep in mind that They are living for the CX
CIOs are infamous for having an internal standpoint; meanwhile, CMOs thrive on their potential to look outward at the client event. For CMOs to operate at highest knowledge, CIOs ought to take into account how advertising is working to create a stronger adventure for exterior valued clientele.
This skill focusing less on why definite actions are being taken and greater on how these actions will have an effect on the conclusion consumer. accept as true with Daniel Bergan, Omni-Channel Transformation at Westpac, certainly one of Australiaâ€™s most favorite economic associations. In taking the initiative to enhanced serve the bankâ€™s valued clientele, Daniel and the crew created an conclusion-to-conclusion expertise ambiance that transforms components of the company from the outside in. Most currently, for example, the company announced that it could be making banking elements purchasable by means of social media messaging apps like fb Messenger, WhatsApp, Twitter and Snapchat.
Forrester places it ultimate in a contemporary file: â€œCIOs (have to) movement past ITâ€™s typical focal point on know-how belongings and extend their role as leader of a client-dealing with feature: responsible for creating superior client experiences throughout channels and supplying digital company innovation."
4. They want the appropriate Infrastructure and tools
marketing groups should be as productive as feasible. They have to be in a position to seamlessly talk and collaborate, both internally and externally. They want perception into client facts throughout distinctive groups, approaches and customer contact aspects. Their degree of efficiency is dependent on even if they have the correct infrastructure and tools, supported through the CIO.
keep in mind that they recognize you can not get rid of bandwidth considerations fully, however they would appreciate in case you did all you might to make them as minimal as viable. They recognize you can't completely eradicate safety threats, however they trust you're working extra time to make sure they are able to work as securely as viable. simply as they work to deliver on the promise of fantastic experiences for their customers, they need you to deliver on the promise of this adventure for us internally.
5. Be a true business associate
What greater am i able to say? Get in the game with us. grime off your different strategic hats and start wearing them. beginning pondering backyard of the box to force the best possible enterprise results and consumer experiences. The reality is that, today, the CIO is no longer involved with quite simply retaining the community running and telephones on. love it or no longer, these daysâ€™s CIO has stepped out of the data center and is actively working alongside key areas of company like advertising, income, R&D and HR. They are now operating as a revenue-producing entity. they are liable for using efficiency across the whole firm.
present day sensible, digital world has guaranteed that advertising and it'll remain interdependent. The decent news is that CMOs and CIOs are more and more seeing eye to eye, reflecting a willingness of both to prioritize the business over individual dreams and goals. as with every issues, notwithstanding, there is room to do more advantageous, there are opportunities to deepen collaboration between these two standard avid gamers and throughout IT and advertising and marketing groups. I simply outlined 5 key areas where I trust CMOs and CIOs can achieve the degree of intimacy essential to really thrive and prevail.